Privacy Policy

NohaTek ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nohatek.com (the "Site") and use our software platform and managed services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

We collect several types of information from and about users of our Services:

2.1 Account Information

When you create an account, we collect:

• Full name
• Email address
• Company or organization name
• Password (stored in encrypted form)
• Phone number (if provided)
• Job title or role (if provided)

2.2 Payment Information

When you make a purchase, payment information is collected and processed by our third-party payment processor, Stripe. We do not store your full credit card number, CVV, or other sensitive payment credentials on our servers. We may receive and store:

• Last four digits of your payment card
• Card type (Visa, Mastercard, etc.)
• Billing address
• Payment history and transaction records
• Subscription status and plan details

2.3 Usage Data

We automatically collect certain information when you access and use our Services:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Device information
• Pages visited and features used
• Time and date of access
• Referring website or source
• Module usage and configuration data
• Error logs and performance metrics

2.4 Billing Information

We maintain records related to your billing relationship with us:

• Invoice history and details
• Payment dates and amounts
• Subscription changes and upgrades
• Credits and adjustments applied

2.5 Support Communications

When you contact us for support or otherwise communicate with us, we collect:

• Support ticket content and history
• Email correspondence
• Chat logs
• Phone call records (if applicable)
• Feedback and survey responses

2.6 Your Content and Data

As part of providing our Services, we may process data that you upload, store, or transmit through the platform. This data belongs to you, and we process it solely to provide the Services. Examples include content stored in your deployed modules, documents, files, and business data.

We use the information we collect for the following purposes:

3.1 Provide and Maintain Services

• Create and manage your account
• Deploy and maintain your software modules
• Process transactions and billing
• Provide technical support and customer service

3.2 Improve Our Services

• Analyze usage patterns to improve functionality
• Identify and fix bugs and errors
• Develop new features and services
• Conduct research and analytics

3.3 Communication

• Send transactional emails (receipts, confirmations, service updates)
• Respond to inquiries and support requests
• Send marketing communications (with your consent)
• Notify you of changes to our Services or policies

3.4 Security and Fraud Prevention

• Detect and prevent fraudulent activity
• Monitor for security threats
• Enforce our Terms of Service
• Protect the rights and safety of our users

3.5 Legal Compliance

• Comply with applicable laws and regulations
• Respond to legal requests and court orders
• Establish, exercise, or defend legal claims

We use cookies and similar tracking technologies to collect and store information about your interactions with our Services.

4.1 Types of Cookies We Use

Essential Cookies: Required for the Services to function properly. These enable core functionality such as security, authentication, and session management.

Analytics Cookies: Help us understand how visitors interact with our Services by collecting and reporting information anonymously.

Preference Cookies: Remember your settings and preferences to enhance your experience.

Marketing Cookies: Used to track visitors across websites for the purpose of displaying relevant advertisements (if applicable).

4.2 Managing Cookies

Most web browsers are set to accept cookies by default. You can modify your browser settings to decline cookies or alert you when cookies are being sent. However, some features of our Services may not function properly if you disable cookies.

You can typically manage cookie preferences through your browser settings:

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Settings → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Privacy, search, and services → Cookies

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We share information with third-party vendors who perform services on our behalf:

• Stripe: Payment processing and subscription management
• Resend: Transactional email delivery
• Cloud Infrastructure Providers: Hosting and server infrastructure
• Analytics Providers: Website and service analytics

These service providers are contractually obligated to use your information only as necessary to provide their services to us and to maintain appropriate confidentiality and security measures.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government agency request).

5.3 Business Transfers

If NohaTek is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Services of any change in ownership or uses of your information.

5.4 With Your Consent

We may share your information for other purposes with your explicit consent.

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS/SSL)
• Encryption of sensitive data at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure password hashing
• Regular backups and disaster recovery procedures
• Employee security training and access restrictions

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the security of your account credentials.

We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Data: Retained while your account is active and for a reasonable period thereafter for legitimate business purposes
• Transaction Records: Retained for at least seven (7) years for financial and tax compliance
• Support Communications: Retained for up to three (3) years after resolution
• Usage Data: Aggregated data may be retained indefinitely; identifiable data is typically deleted or anonymized within two (2) years

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law or for legitimate business purposes.

You have certain rights regarding your personal information:

8.1 Access

You can request a copy of the personal information we hold about you.

8.2 Correction

You can request that we correct any inaccurate or incomplete personal information. You can also update much of your information directly through your account settings.

8.3 Deletion

You can request deletion of your personal information, subject to certain exceptions (e.g., legal requirements, fraud prevention). To delete your account, contact us at nohatekfounder@gmail.com.

8.4 Data Export

You can request a copy of your data in a commonly used, machine-readable format.

8.5 Opt-Out of Marketing

You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us. Note that you may still receive transactional emails related to your account.

8.6 Exercising Your Rights

To exercise any of these rights, please contact us at nohatekfounder@gmail.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Our Services are intended for users who are at least eighteen (18) years of age. We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at nohatekfounder@gmail.com, and we will take steps to delete such information.

If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers or service providers are located. By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

Our Services may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to such third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of third-party websites.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on our Services at least thirty (30) days before the changes take effect. The "Last Updated" date at the top of this page indicates when the Privacy Policy was last revised.

Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us at:

NohaTek
Email: nohatekfounder@gmail.com
Website: https://nohatek.com

For privacy-specific inquiries, you may also reach us at: privacy@nohatek.com